Price Match Guarantee
We're confident in our pricing, and committed to offering you the best value. If you find a product on our site that you can buy for a lower price from another authorised online retailer, we'll match it. Our Price Match Guarantee means you can shop with confidence, knowing you're getting the best price without having to compromise on our great service.
How to Request a Price Match
Found a better price? Here’s what you need to do:
-
Contact Us: Before you place your order, reach out to our customer service team. You can use our contact form, live chat or email us with your request.
-
Provide Proof: You'll need to send us a link to the competitor's website showing the product, the lower price, and that it's currently in stock. The price must be publicly advertised.
-
We'll Review & Match: Our team will quickly verify the details. Once approved, we'll get in touch to assist you to complete your purchase at the matched price.
Terms & Conditions
-
The item must be an identical match, including brand, model, size, colour, and year (if applicable).
-
The competitor's item must be brand new and in stock on their site at the time of the price match request.
-
The competitor must be an authorised online retailer. We do not price match marketplace sellers (e.g., Facebook, Gumtree, Makro Marketplace etc.).
-
The matched price will include any shipping costs and fees.
-
We reserve the right to decline a price match at our discretion. This guarantee cannot be combined with other offers or promotions.
-
Price matches are only applicable for products currently in stock on our site.
-
This guarantee is subject to change at any time without prior notice.