Customer Service & Support
We're here to help you every step of the way. From product questions to after-sales support, our dedicated team is committed to ensuring your complete satisfaction with your purchase.
How Can We Help You Today?
Returns & Exchanges
Need to return or exchange an item? Start the process here.
Start Return ProcessGet In Touch
📞 Phone & Whatsapp Support
Phone: +27 13 282 7204
Whatsapp: +27 76 282 7204
Monday - Thursday: 08:15 - 17:15
Friday: 08:15 - 12:00 & 14:00 - 17:15
Saturday: 08:15 - 13:15
Sunday: Closed
🏪 Visit Our Showroom
Shop 40, Eastdene Shopping Centre
255 Cowen Ntuli Street,
Eastdene, Middelburg
Mpumalanga, 1050
Monday - Thursday: 08:15 - 17:15
Friday: 08:15 - 12:00 & 14:00 - 17:15
Saturday: 08:15 - 13:15
Sunday: Closed
Frequently Asked Questions
How long does delivery take?
Standard local delivery is within 4 business days. For deliveries further away than 50km's our team will be in touch to arrange a delivery date. Express delivery options are available for select items, get in touch to arrange. Click for our full Delivery Policy.
Can I cancel or change my order?
Order changes or cancellations can be made before the order has been shipped. Please contact our customer service team as soon as possible to make any adjustments.
What's your guarantee & warranty policy?
All furniture, mattresses & appliances have different guarantees & warranties. Please refer to the individual product page or contact us for more information on the specific product/s you are interested in.
What are your payment options?
We offer various payment options (card, EFT, cash), as well as lay buys in store. Contact our sales team for more information.
Our Customer Service Promise
Quick Response
We respond to all inquiries within 24 business hours
Expert Solutions
Our team knows our products inside and out
Satisfaction Guaranteed
We're not happy until you're happy